Frequently Asked Questions

Browse products, add them to your cart, and go to checkout. Fill in your delivery details, choose a delivery method and payment method, and confirm. You will receive an order number immediately — no account required.

bKash Send Money, Nagad Send Money, and bank transfer. Send the exact amount to the number shown at checkout and enter your Transaction ID — your order is confirmed straight away. Cash on Delivery is not available at the moment because every pair is ordered in from China specially for you.

15–20 days. Every pair ships directly from our office in China after you order — that is how we keep prices low and styles current. We will keep you updated on the status the whole way.

We do not hold large stock in Bangladesh. When you order, we source your exact size from our China office and ship it over. It takes longer than a local shop, but you get current styles at a much better price — and you see real photos and video of the actual shoe before you buy.

Charges depend on your area and are shown before you confirm the order. Orders above the free-delivery threshold for your zone ship free.

Use the Track Order page with your order number and the phone number or email you used at checkout. If you have an account, all your orders are in your dashboard with live status.

Yes — we accept returns within 7 days of delivery for defective, damaged, or wrong items. The product must be unused with original packaging. See our Return & Refund Policy for full details.