Shipped from China · 15–20 daysShipped from China · Delivery in 15–20 days · bKash, Nagad & bank
You may request a return within 7 days of delivery if the item is defective, damaged in transit, incorrect, or significantly different from its description. Please check your parcel in front of the delivery person where possible.
Items must be unused, in original packaging with all tags, accessories, and any free gifts. For hygiene reasons, innerwear, cosmetics that have been opened, and personal-care items cannot be returned unless defective.
Contact support with your order number, the item, and photos of the problem. We will arrange pickup or provide a return address. Return courier costs are borne by us when the item is defective or wrong, and by the customer for change-of-mind returns where accepted.
After inspection, approved refunds are issued within 7–10 working days: bKash, Nagad and Rocket payments go back to the wallet you sent them from, and bank transfers back to the originating account. You may also choose a replacement or store credit instead.
Contact us at mim@nihaoint.com or 01717187171 — we are happy to help.